Privacy Policy

1. Introduction

KLINN AI Technologies Pvt. Ltd. ("KLINN AI", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in connection with our website at www.klinnai.com and related enquiry channels. We align our practices with applicable Indian law, including the Information Technology Act, 2000 and rules thereunder, and the Digital Personal Data Protection Act, 2023 ("DPDP Act") as it applies to us as a data fiduciary for website enquiries.

Client project data processed inside custom software we build for you is governed by the applicable SOW / data processing terms, not solely by this website policy.

2. Data fiduciary & contact

Data fiduciary: KLINN AI Technologies Pvt. Ltd.
Registered office: [Registered Office Address — India]
Contact / Grievance: admin@klinnai.com

3. What we collect

When you submit a contact or enquiry form (or email us), we typically collect:

• name and email address;
• organisation / company name (if provided);
• message content and any project details you share;
• technical metadata such as approximate time of submission and, where provided by infrastructure, IP address for security and rate limiting.

We do not ask for payment card data on this marketing website. Please do not submit sensitive personal data (e.g. passwords, government IDs, health data) through the public form unless we expressly request it through a secure channel.

4. Purpose & lawful use

We use enquiry data to:

• respond to your request and discuss potential engagement;
• send an acknowledgement email where configured;
• maintain business records of communications;
• protect our systems against spam, abuse, and unauthorised access;
• comply with legal obligations where applicable.

We process this data based on your request to communicate with us (legitimate business correspondence) and, where required, your consent by submitting the form. We do not sell personal data.

5. Cookies & tracking

This marketing site does not use advertising or analytics cookies. We do not run third-party ad pixels or tracking scripts on the public website today. Essential hosting/security mechanisms may process technical logs. If that changes, we will update this policy.

6. Sharing & processors

We may share data with service providers who process it on our instructions — for example email/SMTP delivery providers — solely to operate communications. We may disclose information if required by Indian law, regulation, court order, or to protect rights, safety, and security.

7. Retention

Enquiry records are retained as long as needed to manage your request, pursue a business relationship, and meet record-keeping, tax, or legal requirements, then deleted or archived according to our internal practices.

8. Security

We apply reasonable technical and organisational measures appropriate to the nature of website enquiry data (including access controls and transport security where supported by our hosting and mail stack). No method of transmission or storage is completely secure; absolute security cannot be guaranteed.

9. Cross-border transfers

Our primary operations are in India. If tools or processors store or transit data outside India, we will take steps consistent with applicable law. Where a transfer requires your awareness, we will update this policy or inform you in the engagement documents.

10. Your rights

Subject to applicable law (including the DPDP Act), you may request:

• access to personal data we hold about you from Site enquiries;
• correction of inaccurate data;
• erasure of enquiry data where retention is no longer necessary or required by law;
• withdrawal of consent for future marketing (if any is sent);
• grievance redressal regarding our handling of your data.

To exercise these rights, email admin@klinnai.com with sufficient detail to verify your request. We may need to retain certain records where legally required.

11. Children

The Site and our services are directed at businesses and professionals. We do not knowingly collect personal data from children under 18 through the Site. If you believe a child has submitted data, contact us for deletion.

12. Grievance officer

For privacy grievances related to this Site, contact:
Grievance contact: admin@klinnai.com
We aim to acknowledge and address grievances within a reasonable period consistent with applicable law and our operational capacity.

13. Updates

We may update this Privacy Policy from time to time. The "Last updated" date will change when we do. Material changes may also be highlighted on the Site.

14. Related policies

See also Terms of Use, Client Services Terms, and Legal Hub. Prefer to discuss a project? Let's Connect.